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TRAUMA CLUB Privacy Policy

Last updated: April 22, 2025

This Privacy Policy explains how TRAUMA CLUB, INC. ("we", "us", or "our") collects, uses, shares, and protects your personal information when you use our mobile application TRAUMA CLUB (the “App”), website, and related services (collectively, the "Services"). We are committed to protecting your privacy and complying with global data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following categories of personal information from or about you:

Information You Provide Directly:

  • Name
  • Email address
  • Phone number

Information Collected Automatically:

  • Approximate or precise geolocation
  • Device information (OS, model, IP address, browser type)
  • Usage data (pages visited, features used, time spent)

Push Notifications:

With your permission, we may send you push notifications related to new content drops, community updates, and platform changes.

2. How We Use Your Information

We process your personal information for the following purposes:

  • To provide and improve the functionality of the App and Services
  • To personalize your experience and show relevant content
  • To send push notifications (with your consent)
  • To communicate with you regarding support requests or updates
  • To analyze trends and performance metrics
  • To comply with legal obligations and prevent fraud

3. Legal Basis for Processing (GDPR Users)

If you are located in the European Economic Area (EEA), we only process your personal data under the following legal bases:

  • Consent (e.g., for push notifications)
  • Performance of a contract (e.g., to deliver app services)
  • Legal obligation (e.g., to comply with tax or regulatory laws)
  • Legitimate interests (e.g., fraud prevention, security)

4. Sharing Your Information

We do not sell your personal information. However, we may share data with:

  • Service Providers (e.g., cloud storage, analytics, customer support tools)
  • Law enforcement or regulators where required by law
  • Business partners only with your consent

All third parties are contractually obligated to process your information only on our instructions and in compliance with applicable laws.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal or reporting requirements. When we no longer need your data, we securely delete or anonymize it.

6. Your Privacy Rights

If you are in the EEA or UK (GDPR):

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent at any time (e.g., for push notifications)
  • Object to processing or request data portability
  • Lodge a complaint with your local Data Protection Authority

If you are in California (CCPA):

You have the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of your data
  • Opt out of the sale (we do not sell your data)
  • Non-discrimination for exercising your privacy rights

You can exercise your rights by contacting us at tc@traumaclub.app.

7. International Transfers

Your information may be processed and stored in servers located in the United States or other jurisdictions that may not offer the same level of protection as your country. Where applicable, we rely on legal mechanisms such as Standard Contractual Clauses for data transfers.

8. Security Measures

We implement appropriate technical and organizational safeguards to protect your personal information from loss, misuse, unauthorized access, or disclosure. However, no system can guarantee 100% security.

9. Children’s Privacy

Our Services are not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect data from minors. If you believe we have collected information from a child, please contact us to delete it.

10. Third-Party Links and Services

The App may contain links to third-party content or services. We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify users of material changes through the App or email.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, you can contact us at:

TRAUMA CLUB LLC

Email: tc@traumaclub.app

Website: www.traumaclub.app

Address: 1355 Longlea Ter, Wellington, FL, 33414